Legal Center
SarthiLink terms, policies & disclosures
Everything that governs how SarthiLink works, in one place. Our legal framework is versioned — each document shows its current version and last-updated date. When core terms change, we ask you to re-accept only the document that changed.
Framework v1.0Last framework update 12 July 2026
Core Agreements
The binding terms you accept to use SarthiLink.
Platform Terms & Conditions
The shared terms that govern everyone's use of SarthiLink. Read together with the role-specific terms below.
v1.012 July 2026
Student Terms & Conditions
The Student addendum to the Platform Terms — booking, conduct, refunds, and academic-integrity obligations for aspirants.
v1.012 July 2026
Mentor Terms & Conditions
The Mentor addendum to the Platform Terms — eligibility, conduct, payouts, tax, confidentiality, and non-circumvention.
v1.012 July 2026
Policies
How we handle privacy, refunds, content, and community standards.
Privacy Policy
What personal data we collect, why, your DPDP Act 2023 rights, and how to exercise them.
v1.08 July 2026
Refund & Cancellation Policy
Notice-based refund schedule, mentor cancellations, no-shows, and non-refundable fees.
v1.08 July 2026
Community Guidelines
The behavioural standards that keep sessions respectful, safe, and productive for everyone.
v1.012 July 2026
Acceptable Use Policy
Prohibited activities and technical misuse that can lead to suspension or removal.
v1.012 July 2026
Copyright & Intellectual Property Policy
Ownership of platform and mentor materials, licences granted, and how to report infringement.
v1.012 July 2026
Platform Policies
The operational rules that govern day-to-day use.
Mentor Code of Conduct
Professional standards every mentor commits to when delivering sessions.
v1.012 July 2026
Student Code of Conduct
Expectations for respectful, good-faith participation by aspirants.
v1.012 July 2026
Mentor Verification Policy
How mentor credentials are reviewed, what the verified badge means, and its limits.
v1.012 July 2026
Payment & Payout Policy
Session fees, platform commission and GST, payout schedule, and tax responsibilities.
v1.012 July 2026
Booking & Rescheduling Policy
How bookings are confirmed, rescheduled, and expire, and the timings that apply.
v1.012 July 2026
Dispute Resolution Policy
The steps we follow to resolve disputes between students and mentors fairly.
v1.012 July 2026
Account Suspension Policy
When and how accounts are suspended, and how to appeal.
v1.012 July 2026
Account Termination Policy
Grounds for termination, self-deactivation, and what happens to your data.
v1.012 July 2026
Compliance & Disclosures
Regulatory disclosures and India-specific compliance.
Cookie Policy
The cookies and similar technologies we use and how to control them.
v1.08 July 2026
Google API Data Usage Disclosure
Why we request Google Calendar access, what we do and don't access, and how to disconnect.
v1.08 July 2026
Grievance Redressal Policy
How to raise a complaint, our Grievance Officer, and statutory response timelines (India).
v1.08 July 2026
Coming Soon
Policies planned for future SarthiLink features.
AI Usage Policy
Planned — how AI features will be governed once introduced.
Coming soon
Session Recording Policy
Planned — consent and handling rules for any future session recording.
Coming soon
AI Transcript Policy
Planned — governance for AI-generated session transcripts.
Coming soon
AI Summary Policy
Planned — governance for AI-generated session summaries.
Coming soon
Marketing & Media Consent
Planned — consent framework for marketing and media use.
Coming soon
Research Participation Policy
Planned — terms for voluntary participation in product research.
Coming soon
Newsletter Policy
Planned — subscription, consent, and unsubscribe terms for our newsletter.
Coming soon
Signed in? Review the terms you have accepted, with their versions and dates, from Settings → Legal & Privacy in your dashboard.